I am using Windows Vista, and I can't get First Class to install properly.

I am using Windows Vista, and I get an error message when opening First Class.

When attempting to upgrade to a higher version, I get an error message saying bszip.ocx not correctly registered: file is missing or invalid.

When I open First Class I get a Run-tim error '9': Subscript out of range.

When attempting to download database updates, I get an error message.

I am getting a new computer. How can I transfer my files without having to re-install First Class and downloading all the updates?

My hard drive crashed, and I lost First Class. How do I restore it?

I cannot maximize First Class to fill the whole screen, even though my screen resolution is 1024 x 768.

In attempting to download the database from update-central.com, the user name and password are not accepted.

I haven't gotten an update in quite a while. I know my subscription is paid up. Why am I not being notified?

AVSA Show Entries does not launch First Class Version 2.

Labels don't print properly. They either print in landscape mode, or the photos don't line up properly with the text.

It appears that there are several cultivars that are entered in First Class twice, under different names. Is this a mistake?

I forgot/lost/never got my password: Contact the AVSA office. They keep a record of all passwords.

I lost my instructions: Download the instructions.

I don't know how to update my database: Establish an Internet connection, click on the Update Database tab, and click on the Check for Updates button. (If you have version 2.2.12 or earlier, then from the menu select File | Update Database...)